Insurance market pressures require ambitious plans The era of easy returns for European insurance companies is over: their imperative now is to significantly improve ROE and growth. PA believes that insurers will have to migrate to lower-cost operating models, while improving customer persistency and accessing new high-growth markets. The latest edition of PA's ‘Insurance perspectives’ explores these challenges.  Rising to the challenge – we analyse the responses for three groups of insurers >more  Unleashing the Internet – develop a full Internet proposition to improve insurance customer persistency >more  More insurance insights – making pensions 'cool', rethinking customer retention, the war for talent, and … >more