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Boardroom challenge 4

Outsourcing, insourcing, shared services, offshoring and service management

Aim to align internal departments’ – and suppliers’ – objectives with your own strategic goals.

Drive sourcing from the top
Often, although sourcing partners are meeting service level agreements (SLAs), they are still not giving you what you really want. Board-level involvement is essential if sourcing is to align with strategy. Sourcing needs to adapt to the business strategy, with board-level involvement, if it is to deliver value.

Learn more about this business challenge covering:
The board and the supplier must understand objectives/metrics.
Look beyond the obvious.

* Click here to receive PA's sourcing capability brochure

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PA’s IT outsourcing survey

PA's IT outsourcing survey

 Click here to download an extract from PA's latest IT outsourcing survey  'Understanding misunderstanding' > more

See also:

* Optimising IT multi-sourcing

* PA's HR outsourcing services

* PA's shared services expertise