PA’s success as a consulting firm is founded on a set of core values that drive the way we behave with clients and each other. At all times, PA people are:
Client focused We do whatever it takes to serve our clients to the highest possible standards, with everyone at PA focusing on delivering success for our clients. We always put our clients first.
Selfless and team orientated We ensure that this is a company whose members respect each other and work to make each other successful, rather than seeking to be hailed as lone heroes. We know that to add great value to clients, we have to work together as teams and embrace a diversity of people, working styles and approaches. We show consideration for our colleagues, help out in times of crisis even when it is not ‘our’ problem, and work for ‘One PA’ around the world.
Ethical We act ethically, honorably and responsibly by following the four principles of PA’s code of conduct: decency, excellence, character protection and justice. With any action, we strive to do ‘the right thing’, rather than ‘the easy thing’, and when in doubt ask ourselves, “How will this look? Am I happy with how people would perceive my behavior were they to hear about what I have done here?”
Commercially driven It is in our clients’ interests, as much as our own, for PA to be commercially successful and strong. We re-invest our profits into the business so that the value we add to clients can continue to grow. We are proud to ask our clients to pay fully for the value we add, so that the win on each assignment is both to the client and to PA. We operate with sound commercial practices and stick to our processes and standard procedures, even when it’s difficult or time-consuming to do so.
Seeking to excel For PA’s people, nothing but the best will do. PA is a leading, innovative organization, which encourages all its people to be the best they can possibly be – to be dedicated, ambitious, entrepreneurial and innovative.
