2003

	Will Monti pull the plug on state aid? The Wall Street Journal Europe, 15 December 2003
	Quantum leap in risk reporting within reach American Banker, 09 December 2003
	An emerald market: Ireland's new wholesale electricity trading arrangements Power Economics, 05 December 2003
	Relocation of manufacturing to reduce costs of production is just a short-term solution The Financial Times, 18 November 2003
	The case for risk management Hart Energy Markets, November 2003
	Beyond the pale Conspectus, November 2003
	The coming mobile service price war The Wall Street Journal Europe, 27 October 2003
	Forget the fat cats; sack the people who pay them The Wall Street Journal Europe, 20 October 2003
	Making a customer promise is risky business Australian Customer Focus magazine, October 2003
	Making the right call on profits FT IT, 13 October 2003
	Take security seriously or risk disaster The Sydney Morning Herald, 30 September 2003
	Lost in liberalisation or efficient in competition - Benchmarking and performance improvement for utilities Energiewirtshaftliche Tagesfragen, September 2003
	Removing the barriers to successful purchasing initiatives Supply Management, 18 September 2003
	Letters to the editor - Manufacturing and R&D are vital to Britain's future The Independent, 30 August 2003
	Asda is number two but how much does size really matter? Retail Week, 22 August 2003
	Location, Location, Location - Changing capabilities in low cost economies are constantly creating new opportunities for both cost reduction and revenue growth Venture, August 2003
	Asda move signals a new era of change The Grocer, 09 August 2003
	Letters to the editor: Risks and rewards in low-cost moves Financial Times, 05 August 2003
	3G - A mobile scapegoat? by David Stansell and Karl Wermig Total Telecom, 30 July 2003
	Change Management - are your employees ready for change? HR Services, July 2003
	Outsourcing: a dilemma for mobile operators, by Graham Beck and Jurgen Wittkopp Financial Times, 30 June 2003
	Letters to the editor: Exporting jobs, by Tim Lawrence Sunday Times, 22 June 2003
	Solving the wireless-internet access riddle Wall Street Journal Europe, 16 June 2003
	Letters to the editor: Gamesmanship in the mobile phone market, by Christopher Reberger and Daniel Webster Financial Times, 12 June 2003
	Performance of HR function HR Services, June 2003
	Decrease development costs Automobil Entwicklung, May 2003
	Letters to the editor: Executive pay guidelines present obstacles to a true performance pay culture, by Mark Thomas Financial Times, 23 May 2003
	Getting the most from an HR shared service center Strategic HR Review, May 2003
	Staying ahead of the game, by John Kay Legal Week, 01 May 2003
	Managing value: a bear necessity Financial Director (UK), May 2003
	Insurance companies' business strategies still dissatisfying Versicherungswirtschaft, April 2003
	Regulators have no monopoly on truth, by Dr Mark Dorgan The Wall Street Journal Europe, 01 April 2003
	Cleaning up your act Conspectus, 01 April 2003
	Delivering major change Project Manager Today, April 2003
	Safeway bids must be considered in a balanced manner, by Dr Mark Dorgan Retail Week, 28 March 2003
	Licence to reduce costs – Product optimisation with best practice VDI-Z, March 2003
	Cross-selling needs more than a CRM system Bank Marketing International, 15 March 2003
	Modernise or die, by John Kay Legal Week, 13 March 2003
	The six hats of operational risk management, by James Ward Operational Risk, 01 March 2003
	Time to take the reins, by John Kay Legal IT, February 2003
	Vital statistics: is your analytics function feeling 100%? By Angela Ambler and Barrie Jackson Credit Risk International, February 2003
	Intranet: transform the Organisation, by Phil Dunmore and Alan Middleton Financial IT, February 2003
	NCHD shift working needed, by Dean Sullivan Irish Medical News, 20 January 2003
	Employee as customer: lessons from marketing and IT, by Dr Mark Dorgan Strategic HR review, January 2003
	More bandwidth, more value? By Jeremy Kemp Service Management Magazine, 01 January 2003