Case study

Infraco JNP

Improving commercial performance

Infraco JNP Limited is one of the three new companies formed in 1999 as a result of the UK Government’s decision that a Public-Private Partnership would be established for London’s underground transport system. Despite many changes in the early months there was a shortfall in performance of the 450-strong engineering consultancy division, just before transfer to the private sector.  PA Consulting Group was invited to help JNP improve the efficiency and effectiveness of its engineering consultancy division.

"From my perspective, it [the project] has provided a base of control from which real benefit can be driven, which could lead to engineers doing fee-earning engineering, not chasing paper around. It also proved that, given aspirational targets, teams can make things happen and change. [Important aspects were the] high-level focus on the objective and a robust team approach from PA."

Andie Harper, Managing Director, Infraco JNP Ltd